POLICIES
Last updated September 27, 2026
TERMS & CONDITIONS
Who we are
Solis Boxing is a boxing gym at 347 Littlefield Ave, South San Francisco, CA 94080.
Call us at (650) 922-5418 or email info@southcitytrainingcenter.com.
Using this site
You can browse without an account. You need an account to buy a membership or see your member pages.
Keep your login details to yourself. Tell us if someone else gets into your account.
Memberships
A membership gives you access to the classes listed for your plan. It is personal to you and the people named on it. You cannot lend it, share it, or resell it.
Monthly plans renew every month on the same date until you cancel. Annual plans are paid once, upfront, and cover twelve months.
We can change class times, coaches, and the schedule. We will post changes on the schedule page.
Gear
Gear you buy here is reserved for you. See the returns section below.
Prices
Prices are in US dollars. We can change prices. A change never affects a plan you have already paid for. If a monthly price changes, we will tell you before the next charge.
Training is physical
Boxing is a contact sport. Training carries a risk of injury. You take part at your own risk, and you must sign our liability waiver before your first class. Talk to a doctor before you start if you have any reason to.
Behavior
We can end a membership without a refund if someone is violent outside of supervised training, harasses another member or a coach, or damages the gym.
If something goes wrong call us first. Most things get fixed in one conversation.
PRIVACY POLICY
What we collect
Your name, email, and phone number, when you make an account or buy something.
What you bought and when.
Your address, if you give us one for delivery.
Basic site data: pages you visited, rough location, what browser you used.
We do not see or store your card number. Our payment provider handles that.
Why we collect it
To run your membership and take payment.
To email you about your membership, your orders, and class changes.
To send you news and offers, if you asked for them.
To work out what is and is not working on the site.
Who we share it with
Wix, who host this site and process payments.
Klaviyo, who send our emails.
Anyone the law requires.
We do not sell your information.
Marketing emails
Every marketing email has an unsubscribe link. Unsubscribing does not stop emails about your membership or your orders. You need those.
How long we keep it
As long as you are a member, and for 3 years after that, for our records and tax.
Your rights
You live in California, so you can ask us what we hold about you, ask us to delete it, and ask us to correct it. Email info@southcitytrainingcenter.com. We will reply within 45 days.
Cookies
The site uses cookies to keep you signed in, remember your cart, and count visits. Your browser can block them, but parts of the site will stop working.
Children
Youth memberships are bought by a parent or guardian, and the account belongs to the adult. We do not knowingly collect information directly from anyone under 13.
MEMBERSHIP & CANCELLATION
When your membership starts
The moment you pay. You can come to the next class on the schedule.
When you are charged
Monthly plans renew automatically every month, on the same date you joined, at the price shown when you joined. This continues until you cancel.
Annual plans are a single upfront payment covering twelve months. They do not renew automatically.
How to cancel
Sign in, open your membership page, and click Cancel Membership. That is the whole process. No phone call, no form, no notice period.
What happens when you cancel
You keep training until the end of the period you already paid for. After that, your access stops and you are not charged again.
Refunds
We do not refund part of a month. You have already paid for that month and you keep the access.
Annual plans are not refundable after the first 7 days.
If we charged you by mistake, call us and we will fix it.
Rejoining
Come back any time. Nothing resets. You buy a plan again the same way you did the first time. If you cancelled and your access has not run out yet, you rejoin once it does.
Failed payments
If your card is declined, your membership page will tell you. Update the card and it resolves itself. If it stays unpaid, the membership ends.
Price changes
If we change the price of your plan, we will tell you before the next charge, and you can cancel before it happens.
RETURNS
No returns on gear
Gloves, wraps and athletic gear are final sale. We do not accept returns or exchanges, for hygiene reasons.
If something arrives damaged or wrong
Call us at (650) 922-5418 or email info@southcitytrainingcenter.com within 7 days and we will put it right.
Sizing
Not sure which size you need? Ask a coach before you buy. We would rather help you pick than leave you with the wrong gloves.